Contact DNS Fast Test
One email address, no forms, no ticket system. Corrections, feedback, bug reports, and press questions are all welcome.
How to reach us
Email hello@testsdns.com directly. There is no contact form on this site, so nothing you write is collected or sent anywhere until you press send in your own mail client.
What to write in about
Any of the following are useful reasons to get in touch. A short, specific email is easier to act on than a general one — mention the exact page, resolver, or guide if you can.
- Provider data corrections. A resolver address, feature, or policy on this site is wrong or out of date. Tell us the resolver name and what changed — we'll verify against the provider's own documentation before updating anything.
- Guide feedback. A setup guide is unclear, missing a device, or no longer matches the current version of an operating system or router firmware. Include which guide and which step.
- Bug reports. The speed test hangs, a result looks impossible, or something on the site is broken. Note your browser and, if you can, what the test showed.
- Press and other questions. Anything else — press inquiries, partnership questions, or general feedback about the site.
What to expect
This is a small, independently run site, not a company with a support team on a shift schedule. There's no guaranteed response time and no ticket-tracking system — just an inbox that gets read. Corrections to factual errors (a wrong DNS address, an outdated feature) are usually the quickest to resolve since they just need verifying against the provider's own documentation. Broader questions or feature requests may sit longer or not get an individual reply, even if the feedback is genuinely useful and gets acted on later.
If your question is about how the DNS speed test works, why a resolver ranked the way it did, or what a term like jitter or DNSSEC means, check the FAQ and the methodology page first — most of what people write in to ask is already answered there in more detail than an email reply would give.
Before you email
Do you offer live chat or phone support?
No. Email is the only contact channel. There's no form on this page, so nothing you type is collected or stored before you decide to send it.
How fast will I get a reply?
There's no fixed response time — this is a small, independent project, not a support desk. Straightforward corrections tend to get fixed quickly; more involved questions may take longer.
Where can I get quick answers without emailing?
Check the FAQ first — it covers the most common questions about the speed test, DNS in general, and how results are calculated. The methodology page explains exactly how the test works.